LUXURY FULL-SERVICE DESIGN

FREQUENTLY ASKED QUESTIONS

WHAT OCCURS DURING THE INITIAL CONSULTATION?  DOES THE CONSULTATION COST ANYTHING?

During this first in-person meeting, we will discuss your goals for the project, what's working (and not working) for you currently in your home. 

​

We will discuss the scope of your project to ensure up front if your goals are realistically aligned with what you want to accomplish in the projected timeline and estimated investment. 

​

The first in-person consultation fee is $125, with an additional charge for locations that are over 15 miles away from our home office.  Should we decide to move forward with your project, the consultation fee will be applied to the design fee. 

WHAT IS INCLUDED IN THE FULL-SERVICE DESIGN?

Our full-service design approach enables us to manage projects from initial consultation to completion.  The three phases of our process includes:

​

1.  Conception - This includes our initial in-person consultation where we will discuss the scope of your project.  With the information gathered at this session, we will create a proposal that will give you an estimate of the design investment necessary for your project. Once you have approved the preliminary proposal, we will consult with contractors and vendors on-site to review your space to take detailed measurements in order to receive a most accurate quote.

​

2.  Detailed Design - During this phase we create a customized space plan, including dimensions of furnishing items that are scaled perfectly for your home and ideal placement of those items.  Along with the layout, we create a concept design board that includes specific sofas, rugs, lighting and accessories that are needed to bring your vision for your home to life.  We'll present everything to you at once rather than piecemeal, so you can see how everything relates to each other in a cohesive design to create balance, rhythm, comfort, and beauty. 

​

3.  Execution - After the approval and payment for all the items for your space, our team works with the vendors and contractors to make your dreams come to life.  Once all construction is complete, we provide turn-key installation--the part you've been waiting for!

WHAT IS THE FEE STRUCTURE FOR FULL-SERVICE INTERIOR DESIGN?

After we discuss the scope of your project at the initial consultation, we will provide you with the determined flat design fee.  This fee is calculated by a number of factors including the value, experience, intellectual knowledge, and time required for the designer to work on your project.  This does not include cost of furniture, contractors, etc.

​

The design fee is split up into 2 equal payments.  The initial deposit is due after the preliminary proposal has been sent to the client, but before any contractors or vendors make on-site consultations.  The final design fee payment is due after the 1st presentation.  This will "kick-off" the detailed design phase.  All payments for furniture, window treatments, rugs, etc. are due before any purchasing starts.  This payment model allows us to focus entirely on your project and prevents us from constantly sending you invoices.  This also allows the project to stay on a timeline and not be stalled due to payment issues.

HOW LONG DOES THIS PROCESS TAKE?

The Conception Phase can take 2-3 weeks and the Detailed Phase can take another 4-6 weeks.  The Execution phase is entirely dependent on the scope of your project, furniture lead times, and the subcontractor's schedules.

DO I HAVE TO PURCHASE ALL FURNITURE, FINISHES AND DECOR ITEMS SUGGESTED BY THE DESIGNER?

We love to create personalized and curated designs.  We have access to 'trade only' vendors which allow us to provide unique pieces for your space.  Our goal is to never charge a client above retail (MSRP).  This helps us maintain an affordable design fee pricing structure. 

​

Once the final design is presented, you get to choose the selections you would like to purchase.  However, all purchases are made through Rachel Frey Interiors, whether the items are ordered through 'trade only' or retail vendors, as this is part of our overall business fee structure. 

THIS SOUNDS PERFECT!  HOW DO I GET STARTED?

Wonderful! Please click the button below to complete our questionnaire and provide us with more information about your project. Afterward, we will arrange a phone call to discuss your desires and requirements further. We are excited to help you create a fresh space that adds balance, comfort, and elegance to your home, exactly as you've envisioned.